On Hold Messages, Interactive Voice Response (IVR), and On Hold Music
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On Hold Productions, Inc. creates custom on hold messages, on hold music, and Interactive Voice Response (IVR) recording services which are designed to reduce hangups and give callers a positive experience right away.
We use professional voice talent, state-of-the-art digital studio equipment, and our own thorough editing techniques to create a custom on hold package which is just right for you and your budget — whatever your style or preferences.
We are big enough to provide top quality audio productions, but small enough to really care about you and your individual on hold music and on hold message requirements.
1. On Hold Messages
We create custom on hold messages which explain and promote your products and services to callers while they wait to speak with you.
Callers will hear on hold messages which tell them about your business, your specials, your customer service philosophy and more. We actually turn your callers hold time into profitable time — for you!
We also create voicemail greetings for those times when no one is available to take a call.
2. Interactive Voice Response (IVR)
IVR technology — which automates your initial interaction with telephone callers — can reduce the cost of many inquiry, sales, service, and support calls to your company.
Well-designed IVR systems offer options which meet a caller's needs with a minimum of complexity. You may offer your callers the option of responding to pre-recorded voice prompts and menus:
3. On Hold Music
We also offer custom on hold music productions if you prefer your callers to listen to uninterrupted music without voice messages while they are on hold.
What Will I Get?
Each of our custom on hold production packages includes:
Call us toll-free at 800-553-6610 and we'll get started!
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